SURVEY RESULTS

Survey Monkey, an independent survey company, conducted an anonymous survey for our clients, and here are the results:

• 94% of respondents reported that their tutor was extremely qualified or qualified for their needs, and 97% of respondents said that they would recommend Tutoring For Success for their friends and family.

• Tutoring For Success is chosen most often for its high quality tutors and excellent customer service.

• Most clients look for tutors because their children are struggling, or their grades are falling.

Here are some comments in response to open ended questions:

What do you like best about our company?

1. How helpful and accommodating you were. How each of the tutors was knowledgeable, patient, nice, and in good spirits which leads to a positive experience.
2. I love the fact that I did not have to pay extensive registration fees.  I also love the fact that Tutoring For Success was able to find a tutor right in the neighborhood.
3. I am incredibly impressed with the caliber of tutors you have sent for my child with special needs.  They have been innovative and engaging for my son.  They are welcome faces in our home!
4. Provided easy access to tutors and set everything up.
5. The responsiveness has been great.  As noted before, I like that the tutor comes here. Plus, at present we are most fortunate to have a tutor who is very, very good with – and for – our son.
6. Easy and efficient.
7. You are very easy to work with and have very qualified instructors.
8. Tutors are well qualified and come to my home.
9. Tutors who care about the kids.

Do you have a success story you would like to share?

• The tutor came up with a strategy to deal with my daughter’s attention issues.  At the end of every session, she gets immediate feedback on how she performed.
• My daughter has done well in geometry (even though she says she is “dumb” in math).  She has much more confidence…and this is why she wanted the tutor.
• …my child has focused more on what is important. He is in a new school this year, and seems very pleased with his success.
• We have used your company before and it was a great success…We just wanted our child to progress the same now that he entered Honors Algebra in High School.
• Thanks to Tutoring For Success, I have successfully passed Organic Chemistry (with a solid B)…Thanks so much for the extra help.
• This tutor was extremely helpful in my daughter bringing up her grade and with the final exam.
• I have recommended Tutoring For Success for many parents.  They have called and also have good results.

What made you choose our company over other companies?

• Having the tutor come to our house is very helpful for many reasons – e.g. it helps with his busy schedule and it allows him to use the home computer and have his work here when he needs to use it.
• Previous experience with your company.
• My daughter wanted a female tutor and your agency was the one that found a woman who could tutor her in physics and algebra.
• Returned phone call promptly.
• I like that you do the search for me.
• Tutoring started immediately.